Privacy Policy

1. Who We Are

Greenpoint Maintenance Services Corp (“GMS,” “we,” “our,” or “us”) provides commercial cleaning and janitorial services throughout the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit greenpointms.com or interact with us in any other way.

2. Information We Collect

Type of dataExamplesCollected when

Contact detailsname, company, email, phoneyou complete a lead form, request a quote, call or email us

Business informationfacility type, square footage, service needsyou fill out “Describe the cleaning service you need” or speak with a supervisor

Device & usage dataIP address, browser type, pages visited, time on site, referring URLour site’s cookies & analytics tools (e.g., Google Analytics)

Payment datalast 4 digits of card, billing address (processed via Stripe/QuickBooks)you approve a service agreement and pay an invoice

We do not knowingly collect data from anyone under 18.

3. How We Use Your Information

To prepare custom cleaning quotes and service agreements
To schedule on-site walk-throughs and manage projects
To respond to inquiries and provide customer support
To send operational or promotional emails you’ve opted into
To improve our website’s performance and user experience
To comply with legal or regulatory obligations

4. Legal Bases (GDPR & U.S. law)

We process personal data only when we have a lawful basis, including contractual necessity, legitimate interests, consent, and legal compliance.

5. How We Share Information

We never sell your data. We may share it only with:

Service providers (e.g., email automation, CRM, payment processors) bound by confidentiality agreements
Field supervisors & subcontractors who need limited data to perform on-site work
Authorities or regulators when required by law or to protect our rights

All third-party partners are vetted to meet or exceed industry-standard security controls.

6. Cookies & Tracking

We use first- and third-party cookies for analytics, advertising (e.g., Google Ads remarketing), and site functionality. You can opt out via your browser settings or the cookie banner displayed on first visit.

7. Data Security

GMS employs TLS encryption, limited-access user roles, and SOC 2-compliant cloud infrastructure. No method of transmission or storage is 100 % secure, but we follow industry best practices to protect your data.

8. Data Retention

Contact and project data are kept for as long as you remain a client and for up to 7 years afterward to meet tax and contractual obligations. Non-client prospect data are purged after 24 months of inactivity.

9. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete personal data we hold
Object to or restrict certain processing
Opt out of marketing communications at any time (link in every email)
Lodge a complaint with your supervisory authority (e.g., NY Attorney General or a GDPR authority)

To exercise any right, email privacy@greenpointms.com.

10. International Transfers

Our primary servers are in the United States. If you access the site from outside the U.S., you consent to transferring your information to the U.S., where privacy laws may differ.

11. Changes to This Policy

We’ll post any updates on this page and revise the “Last updated” date above. Material changes will be announced via email or a website banner.

12. Contact Us

Greenpoint Maintenance Services Corp
Phone: 347-332-9348
Email: info@greenpointms.com